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Usually, after finishing reading an article we would like to get to the next one, or to go back to the previous one.

Also, sometimes the Help Center structure is sequential, so we need to study articles one after another. For example, one big manual can be divided into several parts and each of the parts is the Help Center article.

Our add-on is created especially for such cases. It adds buttons at the end of articles, which forward to the previous or the next page. This makes work with Help Center easy - there is no need to go back to the list of articles to look for the next article to open it.

This is the next level of comfort, that is why we recommend to use it with all types of content with no exceptions.

The extension works perfectly both on full screen and portable devices. It also supports the Multilingual Zendesk feature.

Features

  • Free installation if you use our theme;
  • Responsive and Retina-ready;
  • Customization service available;
  • Zendesk Guide plans: Growth, Professional, Enterprise;
  • Compatible with all themes, but if you don't use our theme, extra costs are involved.

We can install the extension for free but if you want to do it yourself, check the technical guides.

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Frequently Asked Questions

Does this extension support the Zendesk multilingual feature?

Yes, it does.

Is it compatible with other Zendesk themes?

It is compatible with all themes. However, if you don't use one of our themes, extra costs are involved because it takes time to understand the code and install extensions. For example, some blocks in the code will have to be transferred, changed, etc.

Layouts in our themes already take into account the extension features and make the process faster and easier.

What are the next steps after the purchase?

Our developers will contact you after the purchase to get temporary access to your Help Center (URL, login, and password) and install the extension free of charge.

How to build a help center capable of reducing tickets?
Read the white paper
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In the meantime, you may look at the examples of Zendesk help centers we customized.

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Answer 7 questions and get an exact quote. It will take 2-3 minutes, and you'll get a custom help center solution that solves your business problems.

Bonus: Get a compilation of Help Center Best Practices from CX Leaders

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Add a link to your mockup if you have it.

What problems do you want to solve with the help center?

The better you describe your current situation, the more personalized solution we’ll offer you.

What is important to you in this help center project?

Please describe what is important to you to make a decision (except the price).

Which of our themes would suit your brand best?

Choose as many themes as you like. You may skip the question if you aren’t sure.

What is your budget range for this project?

The higher the budget is, the more customized your help center can be. Lower budgets allow you to get more standard changes.

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